Right of withdrawal

You have the right, within fourteen days, to withdraw from this contract without stating the reasons. The withdrawalperiod amounts to fourteen days from the day of the conclusion of the contract. To exercise your right of withdrawal, you have to inform us, von Poll Immobilien GmbH Feldbergstraße 35 in 60323 Frankfurt, Tel: +49 (0)69 26 91 57-0, Fax: +49 (0)69 26 91 57-409, E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it. of your clear declaration (e.g. with a letter sent by post, a telefax or an E-Mail) about your decision to withdraw from this contract. You will find a sample withdrawal form, which nevertheless is not prescribed, on the Homepage www.von-poll.de or as an attachment to the email confirming your enquiry. To preserve the withdrawal period, it is sufficient if you send the message about exercising the right of withdrawal before the expiry of the withdrawal period.

Consequences of the withdrawal

If you withdraw from this contract, we have to repay all of the payments which we have received from you, including the delivery costs (with the exception of the additional costs which result from another kind of delivery you have selected than the most economical standard delivery we offered), without delay and within fourteen days from theday on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used with your original transaction, unless something else was expressly agreed with you; in no case will you be charged fees for this repayment.

If you have requested that the services should begin during the withdrawal period, then you have to pay us an appropriate amount, which corresponds to the share of the services already performed up to the point in time at which you inform us about the exercising of the right of withdrawal from this contract, compared to the full scope of the services foreseen in the brokerage contract.